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All migrations
French SME tool

Migrating from Ciel to Dolibarr

From a legacy small business desktop software to a modern and extensible web ERP. We support very small companies that want to modernize their management without losing their history.

Why consider leaving Ciel?

Ciel (now part of the Sage group) has been widely deployed in French small businesses since the 1990s. Simple and inexpensive, it reaches its limits as soon as a company wants to share its tool between several workstations, access its data remotely, or connect its management to other tools.

Single-user by default, multi-user paid and complex

Ciel is historically a single-user desktop software. Multi-user requires a specific license, network configuration and concurrent access constraints that are not natural for a small team that simply wants to work together.

No web access

Ciel is installed on one or more Windows PCs. Consulting quotes, validating an invoice or tracking a customer from outside the office (remote work, travel, smartphone) is not native. It requires remote desktop solutions that are not ergonomic.

Silos between Ciel Accounting, Ciel Sales and other products

Like EBP, Ciel comes in several software products (Accounting, Sales Management, Payroll) that are historically separate. Bridges exist but double entry or manual exports are still frequent.

No open API

Connecting Ciel to an e-commerce site, a POS or an external CRM is difficult. There is no public REST API and exchanges go through manual flat-file imports and exports, a source of errors.

Limited evolutions

The Ciel product does not evolve as fast as modern alternatives. Some expected features (e-invoicing, electronic signature on quotes, customer portal) are unavailable or reserved for higher editions.

What you gain by moving to Dolibarr

For a small business that has been using Ciel for years, moving to Dolibarr represents a generational leap: from an installed software to a unified and evolutive web ERP.

Native multi-user

Dolibarr is designed from the start to be used by several people simultaneously, with fine-grained per-user rights. Adding a new collaborator takes two minutes.

Access from anywhere

As long as you have an internet connection, you access your ERP from the office, home, a customer site or from a smartphone. The interface is responsive and mobile-friendly.

All in a single tool

Quotes, invoices, payments, inventory, accounting, CRM, projects: everything in the same database. No more transfers between Ciel Accounting and Ciel Sales, no more re-entering.

Integrated e-invoicing

Dolibarr has the modules to generate Factur-X invoices and transmit them via Chorus Pro. As France progressively imposes e-invoicing on SMEs, this is a future-proof guarantee.

Scales with your growth

If your small business grows into a full SME, Dolibarr follows. Industry modules (multi-warehouse inventory, analytical accounting, projects, time tracking) activate as needed, without changing tools.

Ciel vs Dolibarr: fact-based comparison

Comparison based on publicly available information as of April 10, 2026. Features vary by Ciel edition (Accounting, Simple Sales Management, Premium).

FeatureCielDolibarr
License type
Proprietary
Open source (GPLv3+)
Deployment
Installed on Windows
Self-hosted or cloud web
Multi-user
Specific multi-station edition
Native, unlimited
Mobile / web access
No (remote desktop)
Yes (native responsive)
Architecture
Separate products (Accounting, Sales)
Unified ERP
E-invoicing
Varies by version
Factur-X + Chorus Pro module
REST API
No
Yes, complete
Entry cost
Low license + options
Hosting + integration
CRM
Limited
Native
Inventory
Basic
Advanced (multi-warehouse possible)
Future evolutions
Depends on vendor
Community + independent integrators
Backup
Local file to manage
Automatable SQL dump

How your migration from Ciel works

Migrating from Ciel is often an opportunity for a small business to rethink its processes. We take the time to support this change with a methodology suited to small structures.

  1. 1. Audit of your Ciel installation

    3 to 5 days

    We identify which Ciel modules are used, which data files exist, how the current backup works, and which business processes are truly critical. For a small business, this phase is short (a few days).

  2. 2. Dolibarr setup

    3 to 5 days

    Installation of a Dolibarr instance, preferably on Dolicraft managed hosting to simplify life for the small business. Configuration of the necessary modules (sales, accounting, basic CRM).

  3. 3. Ciel data transfer

    1 to 2 weeks

    Export from Ciel (customers, suppliers, items, invoices, accounting entries via FEC), transformation and import into Dolibarr. For a small business, the data volume is generally modest and the transfer is fast.

  4. 4. Owner and team training

    1 to 2 days

    Personalized training with end users (often the owner, an assistant and the accountant). We come on-site or do it remotely depending on your preference.

  5. 5. Soft go-live and hotline

    Close support

    We recommend switching at the beginning of a month after a clean accounting close. During the first 4 weeks, we provide a responsive hotline for your daily questions.

Frequently asked questions

Yes, in 99% of cases. Dolibarr generates standard FEC exports that any accountant can read. We can even introduce Dolibarr to your accountant during the audit phase to reassure all stakeholders.
For a small business of 1 to 5 users with Ciel Sales Management + Ciel Accounting, the project is generally fast and affordable. We provide a fixed-price quote after a free initial conversation to frame your need.
No. Dolibarr is designed for business users. The interface is intuitive and accessible to anyone who has already used a management tool like Ciel. We train your users so that autonomy is reached quickly.
Your choice. We offer managed hosting in Europe (France, Luxembourg) if you want to delegate the technical side, or we can install Dolibarr on your own server if you prefer to keep data in-house.
We keep a readable archive of your Ciel file for the legal retention period (10 years in France). You can come back to it at any time to consult history, but you no longer work in it daily.
Yes. Dedicated modules (Factur-X, Chorus Pro) allow generating and transmitting electronic invoices compliant with French requirements. We activate and test them during integration so you are ready when obligations kick in.
For a small business with 1 to 3 regular users, full autonomy is usually reached in 2 to 4 weeks after go-live. The first week is the most intense, then questions quickly decrease. Our hotline remains available throughout.

Ready to modernize your small business?

A 30-minute first exchange to understand your current Ciel usage, and we tell you whether Dolibarr is suited to your situation.

Request a free audit

Ciel and associated trademarks are the property of their respective owners. The comparisons shown on this page are based on publicly available information as of April 10, 2026 and may no longer reflect the current state of the referenced products. For the most up-to-date information, please refer to the vendors' official websites. This page is informational and does not constitute legal advice or an exhaustive comparison.